Our policies
A few things to know before your visit.
Running late
Client’s arriving more than 15 minutes late may have their appointments rescheduled or declined, depending on our availability and the services requested.
Our guarantee
We stand behind the quality of our work and offer a 3-week guarantee on our services. Any qualifying repairs or fixes needed within 3 weeks of your original service date will be provided at no additional charge. It is the client's responsibility to return to the salon within the 3-week guarantee period if a repair or fix is needed. Requests made after the 3-week guarantee period will be considered a new service and charged accordingly. The guarantee applies to service-related issues and does not cover damage caused by accidents, misuse, or normal wear and tear.
Gift cards
Gift card must be bought in person. They don't expire.
Other terms
We reserve the right to accept, decline, or reschedule any appointment if we determine that we cannot accommodate the requested service, meet the client's expectations, or provide the service safely and appropriately.